Bookstore Policies

Book Order Policy:

• The order must be paid in full before we will place it. 

• All payments must be in US Dollars. We accept various forms of payment (credit cards, Apple Pay, ACH payment).

• All sales are final, no returns, no refunds.

• No refunds on eBook products.

 

Fulfillment/Shipping:

• At the time you place the full order, you must: 

  • Venue address: provide a physical delivery address. Deliveries cannot be shipped to PO Boxes.

  • Receiving order dates: provide the dates when shipments can be received by the team coordinating logistics for the venue.

  • Contact name: who will receive the shipment at the conference venue (that is “Attention To:” etc.) 

  • Any special delivery instructions: The more information you can provide, the better.

• We will expedite the fulfillment order process with the printer. Our team will email you the delivery tracking information and confirm the shipment once we receive this information from the printer.

 

Bulk Discount Policy:

• Minimum order of 100 books: 20% discount off the list price (not including shipping fees and taxes). 

• Minimum order of 101-150 books: 25% discount off the list price. 

• 151 or more books: 30% discount off the list price. 

• We will waive the handling fee but not the shipping fees or VAT taxes.